CHRISTOPHER J. DI DATO

Dublin, CA 94568

 chrisdidato@gmail.com

http://www.linkedin.com/in/chrisdidato

https://github.com/Didato

(925) 388-6767

 

SUMMARY OF QUALIFICATIONS:

Seasoned IT Leader with 18 years of industry experience in all facets of infrastructure technology. I am trained in; Scrum (Cert Developer), Agile, TDD, CI, CD, Methodologies and Practices Windows, Active Directory, Linux, Solaris, AIX, P series, Z OS, Systems Security, Exchange Server, NetApp, Hitachi, EMC, PURE Storage, VMware ESX(i), NSX, Hyper-V, Xen, CloudStack, OpenStack and other Cloud Solutions.

I have 15 years of enterprise level Software and Infrastructure engineering, product development, architecture, and large scale datacenter experience. This vast array of consulting projects has been a profound synergistic influence on my technical career. In addition to my technical background, I am highly customer focused with over 15 years of highly visible customer facing projects.  Having interfaced with every level of technical and executive management, I am extremely comfortable discussing high level strategy and implementations, in laymen’s terms when necessary.  The ability to show the "value add" of products at a technical, financial and holistic level allows me influence direction.

 

 

 

Accomplishments:

 

·   Designed, Deployed and Managed Private Cloud (IAAS and PAAS), Web Service for Pure Storage. 

·   Designed and Implemented Global Enterprise PAAS, IAAS, SAAS, and SOA Solution for Johnson Controls

·   Designed and Implemented Security Solutions for Google.  (NDA)

·   Designed and Implemented AV Security for Google. (NDA)

·   Multi-Forest AD / Email Consolidation for NYSE, Archipelago Holdings (ArcEx) & Pacific Stock Exchange.

·   IBM ITCS 104 Security Transition, Implementation and Documentation.

·   Customer Agreements, SLA & OLA Review and Refinement.

·   Liaison between developers and secured environments, allowing continued effective work process to occur in a secure environment.

·   Created Design, Best Practice documents readable by technical and non-technical staff.

·   Provided Technical Integration, Migration, Capacity and Performance Planning Strategy for large scale projects.

·Architected and Implementing Windows 2003 Active Directory Migration Prototype with both AD integrated DDNS and Centralized Unix DNS for 2000+ user site.

·               Built and Separated Complex Enterprise Networks

·Managed and Completed Windows 2000 and 2003 Migrations

·Facilitated Data Center R&D, Layout, Design and Implementation from the ground up.

·Managed a Supported Nortel Phone Systems & Lucent Hybrid Phone Systems

·Security management, implementation and design.

·   Implemented Secure Mail Infrastructure with Exchange Server 2003 and ISA Server 2004.

 

EDUCATION: De Anza College, Major; CIS. Minor: Business Admin and Finance: G.P.A. 3.8

 

Additional Education:

·            Hyper-V R2 Training, Microsoft Corporation, Milwaukee, WI

·            VMware Best Practice, IBM. SJ, CA

·            VMWare NSX Best Practice VMware, Palo Alto, CA

·               Cisco MDS Training, Milwaukee. WI

·               EMC VNX SAN Training, Milwaukee. WI

·               NaviSphere / UniSphere Training, Milwaukee. WI

·               Windows 2008 MCSE Update Course IBM, Crop. SJ, CA

·               Windows 2003 Intense School Certified Windows Systems Engineer. San Diego, CA

·               Exchange Server 2003 E.E. Quickstart Certified Messaging Specialist, SF, CA

·Windows 2000 Professional, Server, Security, Networking, Active Directory, both Design and Implementation ALS Certification courses.

·Windows NT Administration ALS Training, Technical Support, TCP, IP, NT Enterprise.

·CISCO Router Classes for CCNA.

·Linux Red Hat Networking and Configuration Courses.

·Sun Solaris 8 Systems Administration, Sun Training Center

 

Training:

·            Scrum Certified Developer with Microsoft TFS (2010)

·            Application Lifecycle Training (ALM) 2008 IBM

·            VMware VCP Fast Track Training, VMware, Corp. SF, CA,

·            Hyper-V R2 Training, Microsoft Corporation, Milwaukee, WI

·            Azure Deep Dive Training Microsoft Corporation, Chicago, IL

·            Cloud Stack Boot Camp, SF CA.

·            OpenStack Training, Mirantis, San Jose, CA.

·            Cisco ACI Training San Jose CA.

·               Windows 2008 MCSE Update Course IBM, Crop.

·   IBM ITCS 104 , 204 , 304 Security and Server Deployment Process Training

·   MCSE Certification Classes Studied Six Years of CIS. Linux, Windows, Networking De Anza College.

·               Sun Solaris 7 Administration, Sun Training Center.

·               Server Virtualization with VMware ESX 2.0 & GSX3.0, Seminar at IBM

·               Microsoft Operations Manager (MOM) 2005, TechNet Virtual Lab

·               Windows 2003 Enterprise Server + Security, Intense School

·               AIX, System P and DB2 System Administration and Performance Tuning  -- IBM Training, SJ, CA

·               Z OS and Z VM Administration    -- IBM Training MUX SJ, CA.

·               ITIL Certification Training, IBM Training Center MUX, SJ, CA

·               ITSM Training, IBM Training Center MUX, SJ, CA

 

 

Prototypes and Pilots:

·   VMware ESX 4.0 Beta, Cluster, Lab Manager, Virtual Center, VCB running W2k8 HA Cluster

·   W2k8 Hyper-V on Datacenter Server.

·   Windows NT 4.0 - W2k (3) Active Directory Migration Parallel, Sideline + in place upgrade.

·   ISA Server 2004 RPC over HTTP SSL Bridge with Exchange Server 2003.

·   IBM Tivoli TADDM – CMDB - ECMDB - Federated DB on DB2 and Linux RHES4

·   TADDM on ESX and Hyper-V Performance Tuning Prototype

·   Cisco Netflow configuration for Change Management and agent-less port scanning.

·   LAB Self Service Provisioning with VMware and Lab Manager

 

Certificates Received:

·   VCP Fast Track Training, VMware Training Center.

·   SCRUM Certified Developer 2010

·   ITIL Certified, IBM Training Center.

·   Sun Solaris 7, 8, 9 System Administration I., Sun Training Center.

·   Microsoft Certified Professional Windows 2000, Vue Testing Center.

·   Microsoft Certified Professional Windows 2003, Vue Testing Center.

·   Windows 2003 Intense School Certified Windows Systems Engineer.

·   Windows NT, 2000, 2003 Server Security & Active Directory ALS Training, De Anza College.

 

Information Security Background:

·   Procedural protocol design and review, ITIL, ITSM.

·   Security compliance administration.

·   System review for ACL and Hardening rules.

·   Pressure testing and evaluation with Nessus.

·   Systems scanning and quarterly pressure testing.

·   Mixed platform security protocol review and implementation.

·   Snort Intrusion Detection and Monitoring.

·   Big Brother Monitoring and Data Collection with SQL and web based reporting.

·   Honey pot implementation and monitoring.  Lebrea tar pit,

·   Liaison between developers and secured environments, allowing continued effective work process to occur in a secure environment.

·   System and Applications Hardening.

·   Group policy, Object Access and controls, Registry Modification, IPSEC.

·   Secure Mail Server Communications with SSL Bridging and PKI.

 

Industry Sectors Experience:

· Finance, HealthCare, Software, Hardware ,IT and Solutions Services

 

 

 

Work Experience:

Pure Storage, Inc.  January 2015 – Present

Job Title: Cloud Architect Demo Lab.

Location: Mountain View, CA

 

Working for Pure Storage is like strapping your desk to Rocket and Launching into Space.   Having worked for Google in its early days,  I’m accustomed to the pace of a startup, though Pure takes this to a new level.   Here I’m responsible for creating a World Class Demo Lab similar to Cisco’s D-Cloud, EMC’s TechLab, and VMwares OneCloud.   These Demo’s are live deployments of various applications to showcase Pure’s Features and Performance.   This entails a Multitenant, Highly Available, POD Architecture for Geo Placement.    This stack includes: VMware, Cisco UCS, Nexus, Palo Alto FW, Pure Storage; to create an isolated, secure, web facing infrastructure, that is scalable, secured and repeatable for global deployment and replication.

·   Single handedly built from Scratch a Secured Public Facing Private Cloud to host a WebService on UCS, Nexus, PAN, Juniper, VMware, F5 LTM, and Quali CloudShell Stack.  (demolab.purestorage.com)

·   Designed, Deployed, and Maintained the PureTech DemoLab Cloud “DemoLab.purestorage.com” a web service for demoing high performance solutions on Pure Storage. Including. Also used for Training Delivery, ISV Lab and Customer Virtual POC’s.

·   Architected, and maintained CSG LAB, Customer Solutions Group Solutions Lab.

·   Architected Automation Workflow for Systems and Applications Deployment of on demand infrastructure.

·   Managed developer code review, delivery, and contributed to rollout to production cloud.

·   Designed enhancements and new feature development for cloud automation portal and training modules.

·   Created Bulk UPN based User Creation Script in PowerShell.

·   Linux Systems Deployment Administration

·   Significant Deployment Automation WorkFlow Design. 

·   Deployed User Self Service Registration and Password Reset Tool. 

·   Designed and Deployed Mulit Vendor N-Tier Architecture

·   Designed Deployed and Managed:

o   Highly Available Active Directory supporting 1000’s of users

o   Resilient High Performance VMware Hypervisor Clusters, FC and ISCSI

o   Palo Alto FW;s for Micro Segmentation and VPN Clients Access of 1000’s of concurrent users.

o   F5 LTM / GTM Load Balancer Clusters for Layer 7 , Layer 3 LB and URL/ URI Parsing.

o   Split Horizon DNS Design, Internal and External DNS with MS DNS and 3^Rd Party.  (AWS Route53 in process. )

o   Internal and External Monitoring Solution with Nagios, AccelOps and multiple Third-party Solutions for Low Cost SMS and Email Based Alerting.

o   Automated Workflow and Provisioning Service

o   Container Based Isolated Application Environments

o   RDP / SSH to HTML Proxy

o   Critical Services ,DNS, DHCP, PXE.

o   Arista, Cisco, Juniper, PAN, Networking Equipment and Config.

o   Automated Backups for Network Switches.   

 

Technologies Used: VMware; vSphere 5.5, vCenter 6.0, vCSA 5.5&6.0, Cisco UCS, Cisco Nexus 5K, Cisco ACE, Palo Alto Networks FW, Pure Storage, Windows 2K12, Arista, Cisco MDS. Quali Systems.

 

 

 

Autodesk, Inc. October 2013 – January 2015

Job Title: Cloud and Storage Services SDDC Architect

Location: San Francisco, CA
 

This position has provided many new challenges and both political and technical. This role has stretched my ability to provide vendor neutral, cost effective long term solutions for legacy and net new infrastructure.  The Organizational structure is consensus based, require heavy negotiation, realignment and tremendous leadership complexity. 

 

Deliverables:   SDN Vendor selection, NFV Evaluations, Global Storage Transformation, Legacy Datacenter Migration to Second Generation Cloud Platform.  8+ Million in cost saving in Hardware transformation.  Database Refresh Cycle optimization.  Micro Segmentation and Distributed Firewall Solution using NSX. R&D, Engineering and Operations Oversight.  Technical Project Management.   Business Unit Liaison, Consulting and Solution Design for all Cloud and Storage Domains. 

 

Technologies Used: NSX, Cloud Stack, vMware, AD, Nagios, SAN Storage, Pure Storage, vDS, HP, Juniper, Palo Alto FW, Arista, vCenter, VIO, W2K12, Xen Desktop, LoginVSI, NetApp, DataDomain, Panzura, CleaverSafe, AWS Storage Gateway.

Principal Duties and Responsibilities:

 

·   SDDC – Software Defined Datacenter POC and Vendor Selection of Next Gen SDN Vendors micro-segmentation Solutions: NSX, Midokura, Open V-switch, ACI, etc.

·   SDS Software Defined Storage POC and Vendor Selection of Next Gen All Flash Storage Technology.

·   Delivered VMware vDS Design for vSwitch Migration and ISCSI Storage Adoption.  

·   Delivered SDDC Design, Deployment and Strategic Principles

·   Delivered SDN Guiding Principles

·   Delivered Storage Domain Guiding Principles

·   Solutions Design for Holistic Storage Solutions and DC Remediation.

·   Evangelized new technology trends and directions with data from Gartner Network.

·   Delivered North / South Bound API Requirements, Principles and vendor evaluation Checklist

·   Developed enterprise architectures and end-to-end business solutions in the areas of Monitoring, Network, Telecom, Security, Storage, Data Center, Virtual and Physical Computing Resources, Enterprise Identity Systems, Mobile & Desktop Endpoint Computing, Messaging & Collaboration and Windows / *nix platforms. unified and complimented IT core services in order to provide engineering end users with a high level of service and value; simplicity, scalability and cost effectiveness.

·   Developed and implement the strategy for aligning data center services and processes with business goals, regulatory requirements, technology roadmaps, and industry best practices for all central IT controlled environments.

·   Managed business relationships with key stakeholders (product, business and IT), understanding their business problems, business risk appetite and guide them on IT strategy and direction.

·   Performed infrastructure security system research, planning and design.

·   Develop engineered solutions including design(s), specifications, documents, diagrams and configurations applicable to data center services.

·   Provide expertise, input and troubleshooting support as the most senior level of technical escalation for IT infrastructure engineering.

·   Reverse Engineered Login VSI Install Scripts to enable Manual  Install, (GPO, User and Scurity Groups in SOX Controlled PROD AD Infrastructure)

·   Virtualization: Guided the Engineering teams in developing virtualization services including, but not limited to, VSI,VDI, Private Cloud capabilities and virtualized data management services.

·   Standards: Established, fully document and evangelize domain standards, best practices and architecture patterns.

·   Reference Architecture: Developed service reference architectures and artifacts which ensure and enforce architectural consistency across solutions implementation.

·   Leadership: Evangelized services throughout the business. Revised the data center services strategy based on emerging trends.

 

Hewlett-Packard September 2012 – September 2013

        Principle Infrastructure Architect Cloud Services - WebOs

 

WebOs was like walking into volcano with a pair of flip flops on, you had to move quick or you’d get burned. 

 

Here I took over a legacy cloud infrastructure design and built to compete with the Apples ecosystems, ITunes, Payments, App Store, etc and build a new cloud infrastructure to scale from 1Million users to 34 Million users globally.

 

Responsible for providing technical leadership for large innovative Ops and Architecture team to create best in class private cloud infrastructure concentrating on device management, applications deployment , pod design, service design and ecommerce.

 

·   Designed and Implemented and Managed webOS Cloud Infrastructure and Services, IAAS, PAAS, SAAS.

·   Built new Features and ensured stability, created high quality production ready infrastructure and services to be used by millions of users of cloud platform, resolved complex issues, drove innovation, and mentored others. 

·   Designed, Coded (Ruby, TMOS CLI) Deployed F5 LTM Load Balancer Automation for Micro Services Deployment and Operation.

·   Leveraged Existing AMQ Service and Puppet Infrastructure to Automation Provisioning.

·   Conducted Design Reviews for net services, sequence diagrams for new features and functions of cloud platform and applications.

·   Created Cabinet Design for at  Scale Datacenter Build Out, 10 – 100 Racks  per DC for 10 DC Deployment.

·   Designed Rack Design to Accommodate Services such as Hadoop, Mult-iMaster DB Replication, Mobile Clients over XMPP, and Enterprise accounts

·   Coordinated with HP Manufacturing to build and deploy racks to Global

·   Implemented SAML Based Authentication with Layer 7. 

·   Acted as Tier 3 Support for DevOps Team.

·   POD Architecture redesign.

·   Services Architecture Evaluations.

·   Designed 2nd generation Private Cloud Infrastructure to server 35 million SAAS customers via mobile and Web Services for PALM / WebOs. 

·   Designed Modular ”Plug and Play” Cabinet / Rack Design for 10 Datacenters globally for Rapid Drop Ship Deployment.
Design and implementation of webOS Cloud Infrastructure and Services (IaaS, PaaS, and SaaS)

·   Conducted Design Review of Sequence Diagrams New Services and Pod Deployments.

·   Developed high-quality, production ready code that can be used by millions of users of our cloud platform.

·   Resolved complex technical issues and drive innovation through our products.

·   Lead by example and build consensus across technology and products.

·   Architected highly trafficked and highly scalable web applications.

·   Designed Systems, Puppet, Networking, Virtualization at Cloud Scale.

·   Designed complex ecommerce applications

·   Built highly scalable SOA systems.

·   DevOps Tier 3 Support Rotation.

 

Wells Fargo – July 2012 – September 2012

Solutions Architect - Infrastructure Architecture Group

 

A challenging role to say the least,  working as an Infrastructure IT Project Manager,  Technical Lead, Architect, Interpreter, Compliance Engineer, Virtualization Engineer, while wearing other hats when necessary.  All internal projects funneled through this department. I was responsible for Logical, Physical and the End State Implementation of all projects and measured on the successful and timely deployment of them.  As an Architect on this team, I was required to leverage my experience with:  Storage, Virtualization, Enterprise Architecture, SDLC, CDP, Networking, Compliance and Security. 

·   Evaluated, and designed solutions, for application deployments, high speed trading, legacy applications, DC migrations, security remediation, storage solutions and networking optimizations. 

 

 

 

Hitachi Data Systems – February 2012 –July 2012

VMware Solutions Architect – Enterprise Solution Competency Center

 

A Deeply technical role, The terms “Complexity” and “Detail Oriented” don’t give it justice. This role is to create artifacts such as: Best Practice Guides, Lab Validation Reports, Implementation Guides, Technical Refresh Guides, All encompassing VMware and Hitachi Storage Solutions and Software Products. This role is what I would call Wandering Knee Deep into the technology. Wading through technical unknowns and documenting your path.

 

As a Solution Architect I was responsible for architecting, designing, implementing, and documenting Hitachi Data System server and storage solutions with focus on the VMware platforms and applications. Provided ongoing recommendations and best practices to customers from both technical and operational perspectives. Provided technical leadership by developing technical white paper and training for the delivery of the technical architectural design and strategies.

 

Job Functions:

·         Developed and delivered test plans, lab reports, technical presentations, analyst briefings, and white papers to address various areas of HDS storage solutions. Planed, designed, implemented and executed complex enterprise level storage solutions from configuration and testing to support the developed solution.

·         Responsible for ongoing recommendations and best practices for storage solutions around business continuity, high availability, backup, recovery and archiving. 

·         Responsible for ongoing management of configuration and layout of platform and storage infrastructure.

·         Delivered proof-of-concept configurations and analysis demonstrated and presented to customers and Hitachi Data Systems internal personnel.

·         Supported, assisted, and consulted with all levels of HDS, including Account Executives, Product Management, Product Marketing, Product Support, VP, etc, through delivery of technical presentations and reports.

 

Technical Skills Applied:

·         Enterprise virtualization solutions using VMware vSphere and Deep understanding of ESX hypervisor.

·         Focus in Data Center, Disaster Recovery, Back Up, High Availability, Storage, Server Administration and Management.

·         Hands-on experience designing, installing, administering, and maintaining end-to-end solutions based on VMware

·         Hands on experience with HDS storage at an expert level with storage in block and file services.

·         Worked with RAID, disk-subsystem, file system, snapshot, replication, and DeDup.

·         Worked with networking and storage protocols: NFS, CIFS, TCP/IP, Fibre Channel, Storage Area Network.

·         Managed Windows and Linux OS.

·         Automation with Python, and UNIX shell scripting.

·         Performance tuning and analysis.

·         Communication with the senior technical and executive levels including consultants, SE, DSM, PM, VP, etc.

·         Worked on solving extremely complex problems where analysis of situations or conditions required an evaluation of intangible variance factors with solutions in the $100K to $20M spectrum. 

·         Exercised independent judgment in developing methods, techniques, and evaluation criterion for obtaining results and formatting these results in such a way as to benefit the corporation’s customers, partners, SALES, REVENUE, and overall PROFIT. 

·         Demonstrated the Ability to justify and quantify findings and analysis where decisions would impact customers, partners, SALES, REVENUE, and PROFIT, as well as, HDS’ reputation.

 

 

 

 

 

Kaiser Permanente – August 2011 – February 2012

IT Infrastructure Solutions Consultant - Infrastructure Solutions Design

 

This was a demanding role,  working as an Infrastructure IT Project Manager,  Technical Lead, Architect, Interpreter, Compliance Designer, Virtualization Architect,  you name it.  All internal KP Projects funneled though this department, I was responsible for Logical , Physical and Implementation of all projects and measured on the successful and timely deployment  of them.  A very Administratively Challenging Role.   

 

Acted as a highly experienced, senior level, Infrastructure Design Specialist for Solution Design Team. Utilized enterprise class technologies such as IBM pSeries/AIX, HP BL/DL, IBM xSeries, VMware, Linux, Windows Server, MSCS, MS SQL Server, Oracle RAC and EMC NAS/SAN Storage to architect Infrastructure Solutions in support of mission critical, highly available systems delivering critical IT services to care providers and patients. Designed solutions for the entire application technology stack including hardware and software platforms for server, storage, clustering, data replication, disaster recovery, healthcare applications, database, and messaging platforms.
Lead infrastructure optimization initiatives, and contributed to the development of systems/platforms/applications and security roadmaps and standards. I demonstrated considerable expertise with both breadth and depth in the areas of hardware and software infrastructure design and engineering.

Demonstrated Senior level hands on expertise with pSeries, AIX, HP DL/BL hardware, xSeries, Microsoft Server OS, Microsoft Cluster Server, EMC Storage, and Microsoft SQL Server. VMWare ESX Server/Hypervisor. (ESX 3.5 and 4.0), Virtual Center. Site Recovery, and recovery strategies in a VMware environment, Redhat Linux, HACMP, VIO, SRDF System-P, Z192, Z9,Z10, ZoS, Data center migration and server consolidation. Evaluating, analyzing, planning, and executing P2V Migrations. Software Development, Systems Integration, SOA, Web Services, and Middleware, Unix, TOGAF, articulate solution alternatives, develop sound recommendations for end-to-end solutions. network technologies – switch, router, firewall, load-balancers, etc.

Handling multiple concurrent project demands, Leading project teams, Designing and Documenting Logical System Design/Physical System Design

Projects of interest:

·   Nuance Voice Fingerprint Identification Application integration with Customer Call Center (SIP, PBX, VOIP, AD, WAN)

·   Phillips Intelliview Refresh Project Wireless hart monitoring solutions application. (National Rollout of Hart Monitoring Solution)

·   Web Utility Application Server Refresh Project (Apache, IIS, Proprietary Web Apps)

 

 

 

Johnson Controls Corporation – August 2010 – September 2011

Lead IT Infrastructure Architect - IT Lead

Cloud Computing Solutions Architecture and Engineering

 

By far my most challenging assignment yet, this project pooled all my knowledge and overreaching technical depth; it stretched realms of possibility and demanded complexity.

 

·   Designed a Bleeding Edge SOA Solution for: On Premises, Public Cloud, Private Cloud and Hybrid Cloud, leveraging these technologies.  (PAAS, IAAS, SAAS, Azure, and Rack Space Hosted Infrastructure) EMC, Cisco, VMware, TFS Lab Manager, TFS 2010,  Hyper-V, Win7, ASP.NET, Forefront Identity Management, FIM, Forefront Security Manager, Forefront threat Management, Active Directory, SAML, Claims Based Security, Federated Security, MS SQL Server 2008 R2, SSIS, SSRS, SSAS, Windows 2008 R2, SharePoint, NLB, F5, DNS, SSL, PKI, SCVMM, SCOM, SCCM.

·   Designed and Deployed Web Services Scale Secured Infrastructure for N-Tier Application Stack and to Support Hybrid Cloud Capability.  Utilizing Azure Service Bus, VMware,

·   Conduct Code Reviews, WorkFlow Analysis, Strategy Sessions, and Business Analysis for Executive Staff.

·   Lead 5 teams of Engineers as Lead Infrastructure Architect, focusing on Customer Acceptance and Customer Requirements Champion. 

·   Built and Maintained, Isolated Private Cloud Infrastructure for DevOps Team and Internal Dev Build,Test and QA Teams, aligning with core Software Design Methods, TDD, CI and CD Pattern and Practices.

·   The Project is Under NDA: Project is a Global Building Management System for Governments, Health Care, K-12 Education, Colleges, Manufacturing and Corporations of all Sizes, there’s more than meets the eye.

 

 

 

 

IBM – IT Solutions Architect – San Jose, Ca April 2006 – August 2010

IT Infrastructure Architect, Product Development

Technical Lab Manager for one of IBM’s most complex Laboratories.

 

This position is complicated due to its dynamic nature.  In this role I wear many hats; One in Datacenter Management: Maintaining systems uptime, technical (re)-architecture to (re)-create customer scenarios, or to maintain IBM security compliance.   Another hat I wear is that of Level 3 Support for our Product Test and Support, which entails working to test and recreate customer issues, finding bugs and or defects, identifying the location in the product source code.  The other hat is that of an Application Architect in which I maintain, implement and test applications for compatibility, development and support. The other hat is that of a Network Engineer, in which I Install, configure, maintain and troubleshoot network devices and issues. Another is that of an IT Architect whereby I am responsible for inter systems communications, ongoing utilization and consolidation efforts.  Virtualization Cloud Management, Storage Administration, Best Practices and Documentation. In addition I am consulted as an advisor for many other IT projects within IBM. 

 

TADDM is a CMDB used to discover and collect every device in a corporate infrastructure: Desktops, Printers, Servers, Applications, Network Devices, Virtual Machines, Storage, SAN, etc, and the configurations of such devices and applications.  It collects the data and tracks changes over time.  This is done for ITIL Compliance and Change Management Auditing, and or for use with Disaster Recovery, Federation, Security, Consolidation, and Utilization.

 

For such a product to be tested we must have a lab configured to replicate every possible Corporate Configuration, this is what I was responsible for.  My Infrastructure consists of but not limited to the Following:

·   Network Gear Supported: Cisco, Juniper, HP, Nokia, Pix, Catalyst, Nortel, NetApp, Extreme, Lantronix, F5 – BigIP, Alteon, Ace, Virtual Switches. , Firewalls: PIX, Firewall One, Checkpoint,

·   Services: DNS, LDAP, AD, Storage, File Servers, KMS, Proxy, Activation, Licensing, Security.

·   Applications: IBM Tivoli TADDM (Tivoli Application Dependency and Discovery Manager), CMDB (Configuration Management Database). ITM (IBM Tivoli Monitoring) BEA – Weblogic 6.x -> 10.x, IBM – Websphere AS 5.x -> 7.x, Jboss , Oracle 10g DB, AS, DB2 8.x - 9.x, Postgres,  CiscoWorks 4.x –> 2000,  Apache, IIS, Iplanet , VMware ESX 3.0 -> 4.0, VMware Virtual Server 1.x - 3.x, Exchange Server 2003, 2007, Active Directory, LDAP, DNS, DDNS, AD iDNS, TPM, Virtual Center, Backup Exec., Director,  HMC, Galapagos, Scope. 

·   OS: Linux(RHES 3 – 5) , AIX, HPUX, OpenVMS, Solaris, Windows NT, 2K, 2K3, 2k8 Datacenter, Vista, Longhorn,  Server 2008, VMware ESXv3 -> v4, MS Virtual Server, Mac Xstar, AIX, P series, System P, HMC, KVM, Xen,

·   Architect and Design of Lab Migration to IBM Network Project (Full Assimilation)

·   L3 Support for IBM Tivoli TADDM (Tivoli Application Dependency and Discovery Manager) – CMDB (Configuration Management Database)

·   Test and Development Support for IBM Tivoli TADDM – CMDB

·   Systems Administration for 100+ Physical Devices and 80+ Virtual Hosts

·   VMware ESX Server Architecture and Administration.

 

New York Stock Exchange / Archipelago / Pacific Stock Exchange December 2005 – March 2006

·   Active Directory Multi-Forest Consolidation and Domain Migration to Single Domain.

·   Multi-Site Geographically Dispersed Active Directory and Exchange Migration.

·                     Exchange Server Mail Consolidations, Replication and Applications Support.

Google /Taos – Consultant, Mountain View CA, March 2005 – December 2005

Technical Project Management: Architectural Design, Technical Implementation, Executive Collaboration and Team Lead for the following projects:

This project was challenging in that I had to not only operate as an IT infrastructure and Application Architect; I also had to be the level 4 escalation point for the following products, and, I had to entertain executives and technical review boards with the project implementation strategy, design documents and proposals. I worked with some of the brightest people on the planet here, it was exhilarating.

·   Internet Acceleration Server (ISA) 2004 Server Global Enterprise Deployment Project

·   Identity Management Product Review - MIIS, Identity Minder, Sun One, Oracle Oblix

·   Symantec Antivirus 10 Server/Client Global Enterprise Migration Project

·   Exchange Server 2003 RPC over HTTP and OWA Deployment.

·   Foundation IP Implementation Project.

·   Executive Collaboration

·   Executive Support Team Escalation Point for Antivirus and ISA Server External Mail flow.

 

Hewlett Packard /Taos - Consultant, Mountain View CA, Nov 2004 – Feb 2005

Level 4 Application Support for Executive Team and day to day operations. - Mercury Interactive

·   Application and Systems Support for Hyperion, Extensity, Mercury IT Governance, IIS, and Apache.

·   Messaging Systems Support for Exchange Server 2003.

·   Database Support for Lotus Notes, Extensity and Hyperion

·   Windows Infrastructure Support, Windows 2003, Windows 2000, Windows NT 4.0

 

CORIO ASP - Consultant, Redwood City CA, August 2004 – October 2004

X/O   Datacenter Move Project:  Windows Engineer - Consultant

 

·   Strategic Assessment and Remediation via working sessions with customers and client.

·   Dynamic interaction with customers, clients, executives and technical teams

·   500 + System Move to I-structure, AT&T  Data Centers,  AZ

·   Created, implemented Citrix Printing Solution for PeopleSoft integration

·   Utilized knowledge and experience to Integrated imaging solutions to facilitate seamless migration of a Single Datacenter Model to Multiple Datacenter Model.

·   Documented Cost Cutting Solutions for future use.

·   Technical Collaborations Escalation Point for Non-Technical & Technical Management

·   Documented process implementations and improvements based on previous experience.

 

IBM Global Services Silicon Valley Labs.  April 2003 – August 2004

Microsoft Solutions Architect – SVL – SDC West - Consultant

 

·   Supported IBM Software Group SDC West & IBM Research ITG Integrated Technology Delivery.

·   Provided interactive customer design, review, proposals and hands on support for lab and production datacenter environments.

·   Server consolidation and Virtualization with VMware

·   Architected and Implementing Windows 2003 Active Directory Migration Prototype with both AD integrated DDNS and Centralized Unix DNS for 2000+ user site.

·   Created Project Plan and Test Plan for AD infrastructure Migration Project for 2000 + user site.

·   VMware GSX Server Administration and Consolidation Proof of Concept.

·   Writing Security Scripts for Hardening Requirements to adhere to IBM Security Protocol.

·   Deployment Automation of Lab and Production Servers

·   Support and Optimization of Windows 2003 Server on 64-bit Itanium platform, AKA wintel I64.

·   ITCS Security Automation, Hardening, Monitoring, compliance on mixed platform in an enterprise model.

·   Executive Development Support for QA and Build environments.

·   Supported multi-domain enterprise model: Windows, NT 4.0, 2000, 2003, 2005 beta, XP, Linux ES

·   Application Support: Visual Studio .NET, Rational Clearcase,Exceed, VNC, MKS, SAV,TSM

·   Terminal Server Implementation and Support.

·   Hardware Support: SAN, DASD, SCSI, Itanium 64, Intel, Compaq, Dell, IBM.

·   IBM ITCS 104,204,304,314 Security Hardening, Transition, Implementation and Documentation

·   Executive Collaborations Escalation Point for Non-Technical & Technical Management

Project Web Fountain: Almaden Research Center - IBM

Linux Systems Administrator – ARC – ITG - Consultant

·               Storage Infrastructure Migration of 30 terabytes of storage to 4 petabytes of storage for Project Web Fountain :( The 70^th largest cluster in the world, and IBM’s flagship data-mining service offering.

·               25 IBM Blade Chassis Deployments (350 Blades) and Configurations using IBM Director. 

·               Image deployment of Linux Red hat

·               Cluster Management with CMS, Cricket, MRTG, System Imager

 

 

DELL Computer Corp.  Blue Current /Kaiser Permanente Project – Consultant

Facility Technical Lead / Technical Manager Nov 02 – April 03.

 

·   Executive Team Collaboration and Technical Contact

·On Site: Discovery Tech, Deployment Tech, Staging Tech, EDM Tech

·Warehouse: Staging Tech, Imaging Tech, EDM Build Tech

·Technical Lead: Building Images, Automation, Ghost Configuration, and Documentation.

·Dell on site Hardware Tech for DOA Devices

·Process Improvement

·Responsible for, All imaging / Staging activity.

·   One Direct Report.

 

Siemens Systems Administration March 2001- October 2002

 

·   Technical Collaborations Escalation Point for Non-Technical & Technical Management

·Domain Controller Configuration and Deployment.

·Configuration and Deployment IIS Development Servers

·Created IIS Standard Build.

·Managed and completed a Windows 2000 Migration.

·Configured and optimized Windows 2000 Build.

·Windows 2000 mass updates software and configurations deployments.

·Tested New Network Configurations and Topologies.

·Data-collection with WMI Scripting Calls.

·Implemented and Configured Network Storage Solution.

·Implemented VPN Solution for Remote Access.

·Implemented Linux Firewall for Security with Snort IDS, Acid Web interface and a “Honey Pot”.

·Implemented Secure Private Network to Field office.

·Supported Local and Remote User Base in Multiple Domain Model.

·Group (GPO) / Security Policy, IPSec.

·               Lotus Notes -> Exchange 2000 Migration

 

Excite@home.com.inc UNIX Systems Administrator May 2000- March 2001

 

·Responsible for Maintaining Critical Systems Operations Servers in the Excite Data-Center for Critical Uptime Performance.

·Responsible for Hardware and Software installation and configuration.

·Lead Role for Eight Systems Administrators (Microsoft Side).

·Managed 4000 Clustered, High Availability Heterogeneous Systems, Hardware Load Balanced in a 24 x 7 Enterprise Environment.

·Administered Microsoft and Unix Systems.

·Performed Windows 2000 Enterprise Migration for Enterprise Servers.

·Supported Approximately 4000 Servers 30% NT, 70% UNIX /Solaris 7.

·Troubleshooting: UNIX/NT OS’s, WEB/E-commerce Servers, Switching, VLAN, Router, DNS, IP, TCP, VPN, NAT, Routing, and Security, Solaris 7, NT IIS 4, and Win2k IIS 5 Web servers. Arrowpoint/Resonate load balancers, Hardware errors. Documentation daily. Remote Admin via Telnet, SSH, Terminal Server and Command line.

 

Care Science Inc. – Systems Administrator March, 2000 - May, 2000,

·             Escalation Point for Non-Technical and Technical Management

·   Configured 2000 Server to Act as an Application Browser for License Sharing of Ration Requisite Suite to Browse an Oracle 8i database.

·                  Supported 40 Users, 5 Unix/ NT/Win2k Servers, IIS, AD, Policies, /Desktop/Application/TELCO Support

 

The Henry J. Kaiser Family Foundation - Desktop Support April 1999 -March 2000

·               Supported Network Printing, Logon Issues, New Machine Configurations, Imaging, Application Support, Desktop Support and Northern TELCO Administration

·               Supported Windows 98, 95, NT, Novell Clients, Laptops and PC's.

·               Documented Technical Problem Resolution for Executive review.

 

De Anza College Windows NT Tutor ATC Lab Support April 1998 -March 2000

·               Responsible for Advising students on "how to" information, regarding DOS, NT server, workstation, 98, and 95. Configuration of home and school PC's, dual boot drive configurations.

 

Bum Equipment Corp - Senior Assistant Manager, Milpitas, CA May 1994 – Jun 1995

·               Store management, Conflict Resolution, Scheduling, Floor Management, Increase ROI, Cost Accounting,

·               Inventory Control, Bank Deposits, and Front-end management.

·               Supervised Scheduled and Managed 65 employees (25+ Floor Management).

chrisdidato@gmail.com

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Chris Didato (510) 676-2566

chrisdidato@gmail.com